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Client Information

 

Contacting me

My practice is located at the Greate Pierwei 38, 8821 LW in Kimswerd (Friesland, NL). You can reach me by telephone on +31 517 769 047 and gsm via +31 6 296 22 566 or by email eddie@lightjoy.nl (my preferred option).  I do my best to respond within 24 hours.  I work mostly Mondays through Fridays in the mornings between 9 and 1 o’clock. If required, appointments outside these hours can be arranged.

Fees

My fee is €85 per hourly session and includes taxes. Following the session you will receive an invoice by email which should be paid to my account (payment details/methods on invoice) within 14 days of the invoice date.  For consultations (online, by telephone or in-person meeting) I charge €25 per quarter hour including taxes.  You will also be sent an invoice by email following a consultation.

Reimbursement by medical insurance

My sessions are (partially) reimbursed by almost all of the Dutch medical insurance companies provided you are covered for alternative treatment in The Netherlands.  For a full list of those medical insurance companies please see here. Please refer to the terms & conditions of your medical insurance policy for precise coverage details.

Missed Appointments and Cancellations

Appointments can be cancelled without charge up to 24 hours before the session. You can cancel by voicemail, e-mail or text.  Late cancellations and no-shows incur the full session fee.

Rights and Obligations

As a therapist I am obliged to act in accordance with the legal regulations. The rights and obligations of both the client and care provider are laid down in the Medical Treatment Contracts Act (WGBO) and the Quality, Complaints and Disputes Care Act (Wkkgz). This means that whatever we discuss is subject to the observance of the legal provisions relating to professional secrecy.  I may, in confidence, discuss our work together with a professional supervisor or professional peer

Contact with your GP and other care professionals

If you have any injuries or medical issues, then I recommend you be treated by a qualified physician.  I do not consider it advisable to stop any medical treatment you are undergoing; this also applies to prescription medicines. At your request, I can contact your health care provider for peer consultation about your condition.  I can also ask your permission for same when I consider that that might be beneficial to your treatment with me.

Should it be necessary for your treatment to exchange information with your General Practitioner or other health care professionals, then this will only be done at your request and/or with your written permission.